Welcome! I've compiled answers to the questions I hear most often from clients throughout Downers Grove, DuPage County, and the surrounding western suburbs. Whether you're selling your home or searching for your next chapter, I hope these insights provide clarity and confidence as you navigate your real estate journey.
— Shanon Tully, The Tully Team at Platinum Partners Realtors
Important Note: The information provided here is based on my experience and is for general educational purposes only. It is not intended to be financial, legal, or tax advice. Please consult with qualified professionals (including attorneys, CPAs, financial advisors, and lenders) for guidance specific to your unique situation.
Determining your home's value is one of the most critical decisions in the selling process. Pricing requires both art and science, along with deep understanding of your local market.
I don't rely solely on automated online estimates because they can't capture what truly matters: recent comparable sales in your specific micro-neighborhood, current buyer demand, seasonal trends, unique property features, and local factors like proximity to train stations or top-rated schools. This is especially true in DuPage County where even homes a few blocks apart can have significantly different values.
We use four specific pricing strategies depending on your goals and circumstances. During our initial meeting, I'll walk you through each approach so we can determine which strategy best aligns with your timeline, whether you need to sell quickly, maximize your sale price, or receive market feedback before accumulating market time.
Here's what happens when pricing isn't right: Buyers always compare homes side by side. Homes priced high compared to similar properties literally push buyers toward the listings with which you are competing. This literally pushes them to choose a different property instead of yours. Your listing develops a negative perception, and you end up selling for less after multiple price reductions. Homes priced too low sell quickly but may leave money on the table. If the low price incentivizes multiple offers, the price may come up based on market forces.
When we meet, I'll provide a comprehensive market analysis and walk you through my pricing recommendation (not just the number, but the strategy behind it). Once we're on the market, I monitor feedback closely and adjust quickly if needed to stay ahead of changing conditions.
Closing costs can vary significantly, but I make sure every seller understands what to expect before we list. Transparency is essential.
Typical costs include: real estate commissions (now structured differently post-NAR settlement), title insurance fees, transfer taxes (which vary by municipality here in DuPage County), attorney fees, and payoff of any existing mortgage or liens.
There may be other costs depending on your loan type. For example, VA loans require the seller to pay for a pest inspection. If you have well and septic systems, the seller typically pays for those inspections and repairs up to a certain dollar amount. Depending on the offer terms, you may also negotiate contributions toward the buyer's closing costs.
Before we list, I provide an estimated net sheet that outlines these anticipated costs based on your specific situation and expected sale price. This gives you a clear picture of your projected proceeds. No surprises on closing day, just clarity and confidence.
Preparation makes all the difference. Every seller receives our recommendations for the best presentation, and we work together to determine which items you can tackle and which items we help coordinate.
We create a plan together, and depending on the specific items, we determine who executes them. You always have complete control to decide what you do with our guiding support. This is your home, so you're always involved in decisions and always responsible to pay for any third-party vendors.
We start with the essentials: deep cleaning, decluttering, and depersonalizing so buyers can envision their own lives unfolding in your space. From there, we identify strategic updates. Our professional stager knows which improvements will help sell your home for more and what buyers in Downers Grove and DuPage County are actively searching for.
From refreshing your front door color (which research shows can impact offers by thousands) to updating outdated fixtures and enhancing curb appeal with fresh landscaping, I know which improvements deliver real returns.
The result? Homes that show beautifully, photograph professionally, and generate strong offers. It's why we've earned more than 82 five-star reviews. I also share many preparation tips on YouTube, including this video on Low-Cost Fixes to Boost Your Home's Value.
This is one of the most personal decisions sellers face, and there's no universal answer. It depends on your timeline, budget, the property's condition, and your goals. One principle always applies: price should always match condition to get the best buyers in the door as soon as possible.
Selling as-is can make sense if you need to move quickly, if the property appeals to investors or builders, or if major renovations aren't financially feasible. I've successfully marketed as-is properties throughout Downers Grove and DuPage County where location and potential drive value.
Important clarification about as-is contracts: The contract states that it is for the sale and purchase of the real estate in its "AS IS" condition as of the date of offer. The buyer acknowledges that no representations, warranties, or guarantees with respect to the condition of the real estate have been made by the seller or seller's designated agent other than those known defects disclosed by the seller. The buyer also waives any inspection unless specific inspection paragraphs are initialed.
That said, strategic repairs frequently yield better returns. Generally, fix anything that is broken. Major safety issues or systems failures typically need addressing, both for legal disclosure requirements and buyer confidence. Beyond that, targeted cosmetic updates like painting cabinets, refinishing floors, or modernizing fixtures often boost sale prices well beyond their cost.
Generally speaking, major renovations are not recommended. Buyers decide in the first ten seconds if a home is a possibility, so curb appeal is of the utmost importance. Something I see almost always overlooked? Getting rid of spider webs around front doors and windows.
During our initial meeting, I'll walk through your home and provide honest, practical suggestions about what's worth doing. My focus is helping you achieve the best outcome with the least stress. I have many blog articles and YouTube videos on this topic as well.
Important: I'm not a tax professional, and this is not tax advice. Please consult with a qualified CPA or tax advisor about your specific situation.
That said, here's what many sellers ask about: If you've lived in your home as your primary residence for at least two of the past five years, you may qualify for a capital gains exclusion on your profit. Current exclusion amounts are generally up to $250,000 for individuals or $500,000 for married couples filing jointly, but rules vary based on individual circumstances.
Capital gains are typically calculated as your sale price minus your purchase price and qualified improvements.
Keeping receipts for major renovations, additions, or system replacements can be valuable.
Every situation is unique, especially if you're selling before two years, relocating for work, or dealing with other circumstances. I'm happy to connect you with trusted tax professionals who can provide guidance tailored to your needs.
The timeline varies based on market conditions, pricing strategy, and preparation, but I can share what I typically see in Downers Grove and DuPage County.
In our competitive market, well-prepared and strategically priced homes often receive offers within the first week. Some of my listings have generated multiple offers within days.
From accepted offer to close of escrow can typically be 30 to 45 days, but the timeline can be different based on financing and circumstances. Cash transactions can close in less time. This timing is necessary to complete the many phases of selling a home like inspections, attorney review, renegotiations, title searches, underwriting, and HOA review of documents like budgets, meeting minutes, and more.
Preparation before listing (including staging, professional photography, and strategic planning) usually takes one to two weeks. I never rush this phase because thorough preparation drives faster sales and stronger offers.
In my experience, staging is essential, and it's one of the services I'm most passionate about because I've seen the dramatic impact it has on results.
Staging is meant to showcase your home's potential and show off the architectural details, which is what buyers are paying for. Things like window seats, fireplaces, walk-in pantries, screened porches, and built-in cabinets are all items that deserve to be showcased. It's not about making your home look like a magazine, it's about helping buyers emotionally connect with your space and envision their own lives there.
According to the National Association of Realtors, 49% of sellers' agents reported that staging reduced the time homes spent on the market. Additionally, research shows that staged homes can sell up to 73% faster than non-staged homes.
We offer three staging types to meet your circumstances. Not all homes need staging and it's perfectly alright if a seller doesn't want it, but because of the research, we offer it to help our clients meet their desired timelines for the sale and get the most money, which are two of the main reasons you hire an agent.
Every seller receives a complimentary staging consultation. Sometimes it's simple rearranging and decluttering; other times we bring in professional staging for key rooms. We work as a team with you to ensure your home photographs beautifully and shows even better in person.
In competitive Downers Grove and DuPage County, where buyers have choices, thoughtful staging makes your property stand out. It's an investment that consistently delivers returns.
The NAR settlement changed commission structures, making transparency more important than ever. Let me explain how it works now.
Previously, the seller typically paid a total commission that covered both the listing agent and buyer's agent. Now, only the listing agent's commission is stated in the listing agreement. The buyer's agent compensation is negotiated separately.
The buyer now has a separate agreement with their agent explaining the fee and what service will be provided. That fee can be completely paid by the buyer, completely paid by the seller, or any combination, but cannot be more than what is in the buyer representation agreement. If the seller pays any of it as requested in the buyer's offer, it is paid at closing as a closing concession.
What this means: When buyers make offers, they specify compensation terms for their agent. You can negotiate this as part of the overall offer, it's simply another element alongside price, closing date, and contingencies.
Before we list, I provide an estimated net sheet showing all anticipated costs. Complete transparency, no surprises.
What hasn't changed: the level of service you receive. Our concierge approach (complimentary staging, strategic marketing, expert negotiation, hands-on coordination) delivers results that high-volume, low-service models simply can't match.
You can certainly sell by owner, the choice is yours. But let me share what I've observed.
According to the National Association of Realtors, agent-represented homes have historically sold for significantly more than FSBO sales. In my own experience, I have seen FSBO properties sell for as much as $15,000 to $70,000 below their market value.
Selling involves complex negotiations, legal contracts, disclosure requirements, marketing expertise, and buyer qualification. Missteps can be costly or even create legal liability. An experienced agent brings resources difficult to replicate: professional photography (including drone footage), strategic pricing based on micro-market data, MLS exposure to serious buyers, expert staging consultation, and networks of trusted professionals.
Beyond resources, you get partnership. From our first conversation through closing, you have an advocate who listens, communicates clearly, and works tirelessly on your behalf. That's reflected in our client testimonials and the fact that many clients return to work with us again and again. I also have a helpful video on Choosing the Right Real Estate Agent.
Downers Grove is my favorite place to work because I know it best, but I work throughout DuPage County and all the surrounding areas. Local knowledge matters when marketing and pricing your home.
Spring and summer traditionally see peak buyer activity. Families prefer moving before school starts, and homes show beautifully with blooming landscaping and longer daylight. But fall and winter aren't off limits.
The truth is, the best time to sell depends on your specific circumstances and local market conditions. Inventory levels, buyer demand, and interest rates all play a role. Here in Downers Grove and DuPage County, we sometimes see strong fall activity because there's less competition. Serious buyers still looking in October and November are motivated.
I study months of supply, pending velocity, and competing active listings to recommend the optimal launch window for your home. Sometimes waiting a few weeks to hit peak spring market makes sense; other times, listing immediately to capture current demand is the smarter move.
The most important factor? Your readiness. If your home is well-prepared, properly priced, and beautifully presented, it will attract serious buyers regardless of the season. Let's discuss your timeline and goals, and I'll create a strategic plan that works for you.
Documentation can feel overwhelming, but between your agent, attorney, and yourself, we'll make sure nothing falls through the cracks.
You'll typically need: the deed proving ownership, your current mortgage statement and payoff information, property tax records, homeowners association documents (if applicable), disclosure forms (Illinois requires sellers to disclose known issues), receipts for major improvements or repairs, and any warranties or manuals for appliances and systems.
The agent, the attorney, and the seller will each have a part in providing the documents mentioned. I will provide information during the initial meeting about the Illinois-required disclosures. If you're missing something or have questions about what needs to be disclosed, I'll help you figure it out or connect you with one of our many professional resources, including trusted real estate attorneys.
At closing, your attorney and the title company will prepare the final settlement statement and transfer documents. My goal is to make closing day celebratory, not stressful.
Multiple offers are exciting, and they're exactly what our strategic pricing and presentation are designed to generate. But evaluating them requires expertise.
Not all offers are created equal. The highest price isn't always the best deal. I look at the complete picture: financing strength (pre-approval quality), earnest money deposits, contingencies (inspection, appraisal, home sale), requested closing timeline, and buyer flexibility.
A cash offer with no contingencies might be worth accepting even if it's slightly lower than a financed offer with multiple conditions that could fall through. Or a buyer willing to accommodate your preferred moving date might provide invaluable peace of mind.
I'll present each offer clearly, explain the pros and cons, and negotiate on your behalf to achieve the best possible outcome. In competitive situations, we'll discuss the option of whether to accept an offer, provide a counter offer, or call for highest and best (and explain what that means).
For more detailed strategies, check out my guide on Winning in a Multiple Offer Situation.
Down payment requirements vary based on your loan type, and you might need less than you think!
First-time buyers can qualify for conventional loans with as little as 3% down. FHA loans require 3.5%. VA and USDA loans offer 0% down payment options for eligible buyers. If you can put down 20%, you'll avoid private mortgage insurance (PMI), which saves money monthly.
Don't forget closing costs, typically 3-6% of the loan amount. These include appraisal fees, title insurance, attorney fees, and pre-paid taxes and insurance. Some buyers are surprised by these additional expenses, so I always make sure my clients budget for the complete picture.
I work with excellent local lenders who can explain your options and help you determine the best path forward. In some cases, down payment assistance programs or seller concessions can help. Let's discuss your situation and create a realistic plan that makes homeownership achievable.
Credit requirements vary by loan type, but there are options for many situations.
Conventional loans typically look for a score of 620 or higher for the best rates. FHA loans are more flexible, accepting scores as low as 580 (or even 500 with a larger down payment). VA loans don't have a strict minimum, though most lenders prefer 620 or higher.
Your credit score affects not just approval, but also your interest rate. Over a 30-year mortgage, even a small rate difference can mean tens of thousands of dollars. That's why I always encourage buyers to check their credit early and address any issues before house hunting.
If your credit needs work, don't be discouraged. I can connect you with trusted lenders who'll advise you on steps to improve your score. Sometimes waiting a few months to boost your credit saves far more money than jumping in immediately. My job is to help you make smart, informed decisions.
Affordability isn't just about what a lender will approve, it's about what fits comfortably into your life and financial goals.
The general guideline is that your housing payment (including principal, interest, taxes, insurance, and HOA fees) shouldn't exceed 28-30% of your gross monthly income. But I encourage clients to think beyond the payment: What about savings? Retirement contributions? Family vacations? Your quality of life matters.
Don't forget ongoing costs like maintenance (typically 1-4% of your home's value annually), utilities, and potential special assessments. Property taxes are an important consideration for all buyers, especially in areas like Downers Grove and DuPage County where they can vary significantly by location.
I work with lenders who provide mortgage calculators and pre-qualification estimates, but ultimately, you decide what feels right. My role is to help you find a home you'll love that also fits your financial comfort zone. Buying a house should be exciting, not stressful.
These terms sound similar, but they're very different, and understanding the distinction can make or break your offer in a competitive market.
Pre-qualification is an informal estimate based on self-reported financial information. It's a helpful starting point to gauge how much you might afford, but it carries little weight with sellers because the lender hasn't verified anything.
Pre-approval is the gold standard. The lender has reviewed your credit, income, assets, and debts, and issued a letter stating you're approved for a specific loan amount. In today's market, most sellers, especially in desirable areas like Downers Grove and DuPage County, won't even consider offers without a strong pre-approval.
You can improve your chances of competing with a cash offer by getting a fully underwritten loan commitment, so the seller is assured your loan will go through. Time has value too, and knowing what your buying power is upfront will help you avoid searching, viewing, and touring homes you cannot realistically afford.
I always recommend getting pre-approved before we start touring homes. It shows sellers you're serious, gives you confidence in your budget, and speeds up the closing process once your offer is accepted. I work with excellent local lenders who make pre-approval quick and straightforward.
Closing costs typically run 3-6% of your loan amount and include several different fees.
Common costs include: loan origination fees, appraisal fees (usually $400-600 in our area), title insurance, attorney fees, home inspection fees, credit report fees, and pre-paid property taxes and homeowners insurance.
Since the NAR settlement, buyers also negotiate their agent's compensation separately, though this can sometimes be covered through seller concessions depending on the terms of your offer.
I provide estimated closing cost breakdowns early in the process so there are no surprises. In some cases, you can negotiate for the seller to contribute toward closing costs, especially if you're making a strong offer or the property has been on the market for a while. I'll advise you on the best strategy for your situation.
Absolutely. A home inspection is one of the most important protections you have as a buyer, and I recommend almost never waiving it, even in competitive markets. It depends on your real estate experience and knowledge.
As a general rule of thumb, get an inspection by a licensed inspector. A professional inspector examines the home's structure, roof, HVAC, electrical, plumbing, and more to identify potential issues. This gives you leverage to negotiate repairs, request credits, or (in worst-case scenarios) walk away if major problems surface.
Beyond the standard home inspection, other inspections you may want to consider include: radon testing, sewer line inspection, structural inspection, and septic and well inspections (if applicable). Each of these can uncover issues that could cost tens of thousands to repair.
The inspection typically costs $400-600 in the Downers Grove area, and it's worth every penny. I've seen buyers discover foundation issues, outdated electrical systems, and hidden water damage that would have cost tens of thousands to repair. Better to know before you close.
I work with excellent local inspectors who are thorough, fair, and communicate clearly. I encourage my buyers to attend the inspection so they can ask questions and learn about their future home. Knowledge is power and peace of mind.
PMI is insurance that protects your lender if you default on your loan. It's typically required if you put down less than 20%.
PMI costs range from 0.3% to 1.5% of your loan amount annually, potentially hundreds of dollars per month. It's not a small expense, which is why some buyers work hard to reach that 20% down payment threshold.
However, PMI isn't always bad. For first-time buyers or those who would delay homeownership for years saving 20%, PMI makes buying possible now. And once you build 20% equity (either through payments or appreciation), you can request to have it removed.
Important note about FHA loans: If you put down less than 10% on an FHA loan, mortgage insurance (called MIP for FHA loans) is required for the life of the loan unless you refinance to a different mortgage product like a conventional loan. With 10% or more down on an FHA loan, MIP is required for 11 years.
Some loan programs avoid PMI entirely. VA loans don't require it. I'll connect you with lenders who can explain your options and help you choose what's best financially for your situation.
This depends on your financial situation, how long you plan to stay in the home, and your risk tolerance.
A fixed-rate mortgage locks in your interest rate for the life of the loan, typically 15 or 30 years. Your payment stays the same, providing stability and predictability. This is the most popular option, especially for buyers who plan to stay long-term.
An adjustable-rate mortgage (ARM) starts with a lower initial rate that adjusts periodically after a fixed period. Common structures are 5/1, 7/1, or 10/1 ARMs. For example, a 5/1 ARM has a fixed rate for the first 5 years, then adjusts annually after that based on market conditions. These can save money short-term, especially if you plan to move within a few years. But they carry risk. If rates rise significantly, so will your payment.
I generally recommend fixed-rate mortgages for most buyers because of the predictability and peace of mind. But every situation is different. Your lender can walk you through scenarios and help you decide what aligns with your goals and timeline.
From start to finish, buying a home typically takes 10-12 weeks under normal market conditions, though this can vary.
Once you have your pre-approval, the home search phase depends on market inventory and how quickly you find the right property. Some buyers find their home within days; others search for months. Some reasons buyers may take longer include: limited inventory of homes meeting their criteria, looking for something rarely available (like a specific architectural style or unique features), or difficulty deciding on a location.
I'm patient and will show you as many homes as it takes to find the right fit, whether that's in Downers Grove, elsewhere in DuPage County, or the surrounding western suburbs.
After your offer is accepted, the typical timeline is 30-45 days to closing. This includes the inspection period, appraisal, final loan underwriting, and attorney review. Throughout this process, I stay in close communication to address any issues quickly and keep things moving smoothly.
In competitive markets, being prepared with strong pre-approval and clear decision criteria helps you move faster when you find the right home. Speed matters when multiple buyers are interested!
Earnest money is a good-faith deposit that demonstrates to the seller that your offer is genuine and serious.
The amount typically ranges from 1-3% of the purchase price, though in competitive markets, larger deposits can strengthen your offer. This money is held in escrow and credited toward your down payment and closing costs at closing. It's not an additional expense.
Your earnest money is protected by contingencies in the contract. If you discover major issues during inspection or if the appraisal comes in low, you can typically get your deposit back. However, if you simply change your mind without a valid contingency, you could forfeit the earnest money.
I'll advise you on an appropriate earnest money amount based on the property, market conditions, and your offer strategy. Getting this right shows sellers you're serious while protecting your interests.
This is one of the most personal decisions you'll make, and there's no one-size-fits-all answer.
Buying makes sense if: you're financially stable with steady income and good credit, you have savings for down payment and closing costs, you plan to stay in the area for at least 3-5 years, and you're ready for the responsibilities of homeownership (maintenance, repairs, property taxes).
Renting might be better if: you value flexibility and may relocate soon, you're not ready for home maintenance responsibilities, you're still building your credit or savings, or local home prices seem temporarily inflated.
Homeownership builds equity and provides stability, but it's not right for everyone at every stage of life. Let's have a discussion to help identify your best course of action and provide you with options. I'll be honest about what makes sense for your circumstances right now.
A rejected offer can feel disappointing, but it's not the end, and it happens more often than you might think, especially in competitive markets like Downers Grove and DuPage County.
First, we'll find out why. Was your offer too low? Did the seller have concerns about financing or contingencies? Were there multiple competing offers? Understanding the reason helps us adjust strategy for next time.
You have options: The seller might counter with different terms, which keeps negotiations alive and gives us something to work with. You can submit a revised offer if you're willing to adjust price or terms. Or we can move on and keep searching. Remember, the right home is out there.
Another strategy to consider: if another offer has been accepted, you may want to discuss making your offer a backup offer. A backup offer means that if the accepted offer falls through during inspections, financing, or any other contingency, your offer automatically moves into position. This can be a smart way to stay in the running for a home you love without losing time searching elsewhere.
I explain backup offers in detail in this YouTube video: Backup Offers Explained.
In competitive situations with multiple offers, I have strategies to help your offer stand out beyond just price. Check out my comprehensive guide on Winning in a Multiple Offer Situation for detailed strategies.
My job is to negotiate skillfully on your behalf and help you stay competitive while protecting your interests. We'll learn from each offer and keep refining our approach until we find the right home at the right terms.
Whether you're buying or selling in Downers Grove, DuPage County, or the surrounding western suburbs, I'm here to guide you through every step with expertise, attention to detail, and service that has earned The Tully Team more than 82 five-star reviews.
shanontullyproperties.com/multiple-offer-strategies
Low-Cost Fixes to Boost Your Home's Value, Choosing the Right Real Estate Agent, and Backup Offers Explained
Whether you're buying or selling in Downers Grove, DuPage County, or the surrounding western suburbs, I'm here to guide you through every step with expertise, attention to detail, and service that has earned The Tully Team more than 82 five-star reviews.
5200 Main St., Suite 220, Downers Grove, IL 60515
Let's turn your real estate goals into reality!
Partner with The Tully Team at Platinum Partners Realtors and experience a client-first approach led by Shanon Tully’s proven expertise and nearly 100% listing-to-sale success. With thoughtful guidance, strategic marketing, and concierge-level service, Shanon and her team are committed to making your real estate journey seamless, rewarding, and tailored to your goal